System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6770

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 07:00 SGT

Impact: No service impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 12th March 2021

No incidents reported

Thursday 11th March 2021

No incidents reported

Wednesday 10th March 2021

No incidents reported

Tuesday 9th March 2021

No incidents reported

Monday 8th March 2021

No incidents reported

Sunday 7th March 2021

No incidents reported

Saturday 6th March 2021

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Service Degradation

Impacted Services: All API services

Please accept our apologies for any inconvenience caused.

Friday 5th March 2021

API: HTTP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.