System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6770

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 07:00 SGT

Impact: No service impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 11th April 2021

No incidents reported

Saturday 10th April 2021

No incidents reported

Friday 9th April 2021

No incidents reported

Thursday 8th April 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2786

Maintenance start time: 08/04/2021 - 03:00 SGT Maintenance end time: 08/04/2021 - 06:00 SGT

Impact: No impact on services.

Regards.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 4 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Reference: PCR-2786

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 08/04/2021 - 03:00 SGT

Maintenance end time: 08/04/2021 - 06:00 SGT

Impact: There will be no service interruption.

Our team will notify you after the work has been completed.

Regards.

Wednesday 7th April 2021

No incidents reported

Tuesday 6th April 2021

No incidents reported

Monday 5th April 2021

No incidents reported