System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Sunday 24th October 2021

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing an emergency maintenance work on Soprano Asia Messaging Platform.

Description: Database Maintenance (PCR-3504)

Maintenance start time: Sunday 24/Oct/2021 - 03:00 SGT (UTC+8) Maintenance end time: Sunday 24/Oct/2021 - 06:00 SGT (UTC+8)

Impact: 3 to 5 mins Service interruption to Scheduled Lists during the last hour window of the change

We will email you at the beginning and end of the maintenance period.

Regards Soprano Support Team

Saturday 23rd October 2021

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - ROLLBACK, scheduled 3 years ago

Dear Customer,

We are writing to inform you that rollback is complete regarding the emergency maintenance work on Soprano Asia Messaging Platform.

Description: Database Maintenance (PCR-3504)

Maintenance start time: Sunday 24/Oct/2021 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Sunday 24/Oct/2021 - 06:00 SGT/PHT (UTC+8)

We apologise for any inconvenience this may have caused.

Regards Soprano Support Team

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will rollback the emergency maintenance work on Soprano Asia Messaging Platform.

Description: Database Maintenance (PCR-3504)

Maintenance start time: Sunday 24/Oct/2021 - 03:00 SGT/PHT (UTC+8) Maintenance end time: Sunday 24/Oct/2021 - 06:00 SGT/PHT (UTC+8)

Impact: 2 minutes during this period.

We apologise for any inconvenience this may have caused.

Regards Soprano Support Team

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - POSTPONED, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Soprano Asia Messaging Platform has been postponed.

Original Date/Time: Sunday 24th October, 2021, 03:00 AM to 06:00 AM SGT

New Date/Time: To be Confirmed (new notification will be posted)

We apologise for any inconvenience this may have caused.

Friday 22nd October 2021

No incidents reported

Thursday 21st October 2021

No incidents reported

Wednesday 20th October 2021

No incidents reported

Tuesday 19th October 2021

No incidents reported

Monday 18th October 2021

No incidents reported