Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Service Degradation Impacted Services: Message Delivery

Start time: 29/10/2021 - 9:00AM SGT/PHT End time: 29/10/2021 - 9:35AM SGT/PHT

Please accept our apologies for any inconvenience caused.

Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Service Issue
Impacted Services: SMS Delivery Delay
Start time: 27/10/2021 - 12:30pm SGT End time: 27/10/2021 - 4:15pm SGT

Please accept our apologies for any inconvenience caused.

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Event description: Service Interruption - PCR-3588

We are currently performing maintenance on the platform and are experiencing an extended service interruption.

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: Tuesday 26/10/2021 - 03:00 SGT

Maintenance end time: Tuesday 26/10/2021 - 06:00 SGT

Impact: All Service Interruption - 03:34 - 05:34 SGT

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.