System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Friday 12th November 2021

No incidents reported

Thursday 11th November 2021

No incidents reported

Wednesday 10th November 2021

No incidents reported

Tuesday 9th November 2021

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Intermittent Service Degradation for some customers

Impacted Services: Intermittent, primarily API service

Start time: Tuesday 09/11/2021 12:25 SGT

End time: Tuesday 09/11/2021 13:15 SGT

Please accept our apologies for any inconvenience caused.

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Event description: Performance Degradation

Impacted Services: All Messaging Services

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Monday 8th November 2021

No incidents reported

Sunday 7th November 2021

No incidents reported

Saturday 6th November 2021

No incidents reported