Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-3949

Description: Business Continuity Plan Maintenance (Failover)

Maintenance start time: Saturday 26/Mar/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Saturday 26/Mar/2022 - 06:00 SGT/PHT (UTC+8)

Impact: During the maintenance window, there will be a 15-minute downtime when failover is performed.

We will email you at the beginning and end of the maintenance period.

Regards,

Soprano Support Team

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: Wednesday 09/Mar/2022 - 3:00 SGT/PHT (UTC+8)

Maintenance end time: Wednesday 09/Mar/2022 - 6:27 SGT/PHT (UTC+8)

Impact: No service disruption