Dear Customer,

We are writing to inform you that we will be rolling back to the Starhub Enterprise Messaging Production Platform.

This is a follow up to the Business Continuity Plan Maintenance notification which was sent on March 9th, 2022.

Reference: PCR-4042

Description: Business Continuity Plan Maintenance (Fallback)

Maintenance start time: Monday 28/Mar/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Monday 28/Mar/2022 - 06:00 SGT/PHT (UTC+8)

Impact: During the maintenance window, there will be a 15-minute downtime when fallback is performed.

We will email you at the beginning and end of the maintenance period.

Regards, Soprano Support Team