Dear Customer,

We are writing to inform you that we will be rolling back to the Starhub Enterprise Messaging Production Platform.

This is a follow up to the Business Continuity Plan Maintenance notification which was sent on March 9th, 2022.

Reference: PCR-4042

Description: Business Continuity Plan Maintenance (Fallback)

Maintenance start time: Monday 28/Mar/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Monday 28/Mar/2022 - 06:00 SGT/PHT (UTC+8)

Impact: During the maintenance window, there will be a 15-minute downtime when fallback is performed.

We will email you at the beginning and end of the maintenance period.

Regards, Soprano Support Team

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 26/03/2022 - 03:00 SGT

Maintenance end time: 26/03/2022 - 05:40 SGT

Impact: 43 minutes