System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6489

Description: Release of new software version with patches and enhancements.

Maintenance start time: 22/05/2025 - 03:00 SGT

Maintenance end time: 22/05/2025 - 07:00 SG

Impact: No expected service impact

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 1st June 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-4175

Description: 2022 Release 2.0 Software version with patches and enhancements.

Maintenance start time: Wednesday 1/Jun/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Wednesday 1/Jun/2022 - 07:00 SGT/PHT (UTC+8)

Impact: There will be a 5-minute downtime approximately 60 minutes into the maintenance window (ETA maintenance start +60 minutes). No messages can be sent into system during this time. Customers will receive 404 or 500 statuses. Additionally, some messages sent into the system just before the outage starts will not be processed

We will email you at the beginning and end of the maintenance period.

Wednesday 18th May 2022

No incidents reported

Tuesday 17th May 2022

No incidents reported

Monday 16th May 2022

No incidents reported

Sunday 15th May 2022

No incidents reported

Saturday 14th May 2022

No incidents reported

Friday 13th May 2022

No incidents reported

Thursday 12th May 2022

No incidents reported