System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 28th June 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the upcoming database maintenance, PCR-4251 on Starhub Enterprise Messaging Platform has been cancelled.

Maintenance Window: 28/06/2022 - 03:00 SGT - 06:00 SGT (To be rescheduled)

We will provide a new notification with the new schedule.

We apologize any inconvenience this may have caused.

Monday 27th June 2022

No incidents reported

Sunday 26th June 2022

No incidents reported

Saturday 25th June 2022

No incidents reported

Friday 24th June 2022

No incidents reported

Thursday 23rd June 2022

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: 23/06/2022 - 03:30 SGT

Maintenance end time: 23/06/2022 - 04:03 SGT

Impact: Down time 27 minutes between 03:36 and 4:03 SGT

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: [Insert day/month/year-time - eg: 23/06/2022 - 03:30 SGT]

Maintenance end time: [Insert day/month/year-time - eg: 23/06/2022 - 04:03 SGT]

Impact: Down time 27 minutes between 03:36 and 4:03 SGT

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Soprano Asia Messaging Platform.

Description: Special Software Release [PCR-4279]

Maintenance start time: 23/Jun/2022 - 0300hrs GMT+8
Maintenance end time: 23/Jun/2022 - 0700hrs GMT+8

Impact: Up to 20 mins service interruptions is expected towards the first half of the maintenance window.

We will email you at the beginning and end of the maintenance period.

Wednesday 22nd June 2022

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Description: Special Software Release [PCR-4279]

Maintenance start time: 22/Jun/2022 - 0300hrs GMT+8
Maintenance end time: 22/Jun/2022 - 0700hrs GMT+8

Impact: Up to 20 mins service interruptions is expected towards the first half of the maintenance window.

We will email you at the beginning and end of the maintenance period.

Tuesday 21st June 2022

No incidents reported