System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 1st November 2022

No incidents reported

Monday 31st October 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: [Insert day/month/year-time - eg: 27/03/2018 - 23:00 SGT]

Maintenance end time: [Insert day/month/year-time - eg: 28/03/2018 - 06:00 SGT]

Impact: [Was there any downtime or queued messages and if so then state for how long etc]

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL (Updated), scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have updated the earlier advisory of the completion of the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: 31/10/2022 03:00 SGT

Maintenance end time: 31/10/2022 04:20 SGT

Impact: There was a 10 minute service interruption recorded between 03:35 and 03:45

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform. This activity is required in preparation for the Network Maintenance on November 5 (PCR4400) and November 7, 2022 (PCR4400).

Reference: PCR4520

Description: Emergency Database Maintenance

Maintenance start time: Monday 31/Oct/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Monday 31/Oct/2022 - 06:00 SGT/PHT (UTC+8)

Impact: There will be a 5–10-minute service interruption between 3:00 - 3:30am SGT. During this window, users may experience connectivity issues via API and outgoing messages will be queued

We will email you at the beginning and end of the maintenance period.

We apologize for any inconvenience this activity may cause.

Sunday 30th October 2022

No incidents reported

Saturday 29th October 2022

No incidents reported

Friday 28th October 2022

No incidents reported

Thursday 27th October 2022

No incidents reported

Wednesday 26th October 2022

No incidents reported