System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6489

Description: Release of new software version with patches and enhancements.

Maintenance start time: 22/05/2025 - 03:00 SGT

Maintenance end time: 22/05/2025 - 07:00 SG

Impact: No expected service impact

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 9th November 2022

No incidents reported

Tuesday 8th November 2022

No incidents reported

Monday 7th November 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL Update

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Please note previous notification had incorrect date. The date is 6/11/2022

Maintenance start time: 6/11/2022 - 01:17 SGT

Maintenance end time: 6/11/2022 - 01:32 SGT

Impact: 14 minutes system downtime

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 16/11/2022 - 01:17 SGT

Maintenance end time: 16/11/2022 - 01:32 SGT

Impact: 14 minutes system downtime

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Sunday 6th November 2022

No incidents reported

Saturday 5th November 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 05/11/2022 - 01:00 SGT

Maintenance end time: 05/11/2022 - 02:45 SGT

Impact: 20 minute impact to all services between 01:28-01:48 SGT

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Friday 4th November 2022

No incidents reported

Thursday 3rd November 2022

No incidents reported