System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6489

Description: Release of new software version with patches and enhancements.

Maintenance start time: 22/05/2025 - 03:00 SGT

Maintenance end time: 22/05/2025 - 07:00 SG

Impact: No expected service impact

We will email you at the beginning and end of the maintenance period.

Notifications

Saturday 26th November 2022

No incidents reported

Friday 25th November 2022

No incidents reported

Thursday 24th November 2022

No incidents reported

Wednesday 23rd November 2022

No incidents reported

Tuesday 22nd November 2022

No incidents reported

Monday 21st November 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - POSTPONED, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Starhub Enterprise Messaging Platform has been postponed.

PCR Reference : PCR-4553

Original Date/Time: Monday 21 November 2022 03:00-07:00 SGT

New Date/Time: To Be Confirmed. We will advise you as soon as possible.

Note : There should be no action required by you in regards to this postponement.

Sunday 20th November 2022

No incidents reported