System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 29th June 2023

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Description: Emergency Database Maintenance

Reference: PCR-5146

Maintenance start time: 29/06/2023 - 3:00 AM SGT

Maintenance end time: 29/06/2023 - 07:00 AM SGT

Impact: Service Interruption of 2-3 minutes (between 3am-4am) - Both the portal and API's may still be available to log onto or connect to, however SMS messages will not be processed on the platform for the 2-3 minutes indicated

We will email you at the beginning and end of the maintenance period.

Saturday 24th June 2023

No incidents reported

Friday 23rd June 2023

No incidents reported

Thursday 22nd June 2023

No incidents reported

Wednesday 21st June 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 21/06/2023 - 03:00 SGT

Maintenance end time: 21/06/2023 - 07:00 SGT

Impact: Increased latency for a period of 2 minutes - 05:21-05:22 SGT

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Tuesday 20th June 2023

No incidents reported

Monday 19th June 2023

No incidents reported

Sunday 18th June 2023

No incidents reported