System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator M1 has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, no service impact is anticipated; however, there may be message latency during the maintenance window. No other network destinations are affected by this event

Notification Details:

Impacted Services: MT/MO/DR messages into M1 will have intermittent impact during this maintenance period

Start of Event: 2024-01-07, 02:00:00-5:00:00 GMT+8 AND 2024-01-09, 02:00:00-5:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 21st December 2023

No incidents reported

Wednesday 20th December 2023

No incidents reported

Tuesday 19th December 2023

No incidents reported

Monday 18th December 2023

No incidents reported

Sunday 17th December 2023

No incidents reported

Saturday 16th December 2023

No incidents reported

Friday 15th December 2023

No incidents reported