System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6770

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 07:00 SGT

Impact: No service impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 27th March 2024

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Description: Release of new Software version with patches and enhancements

Maintenance start time: March 27th, 2024, Tuesday, 03:00 SGT

Maintenance end time: March 27th, 2024, Tuesday, 06:00 SGT

Impact: Customers may experience connection failures up to 25 minutes from 03:30 SGT

We will email you at the beginning and end of the maintenance period.

Tuesday 19th March 2024

No incidents reported

Monday 18th March 2024

No incidents reported

Sunday 17th March 2024

No incidents reported

Saturday 16th March 2024

No incidents reported

Friday 15th March 2024

No incidents reported

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported