System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 5th June 2024

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 3 months ago

Dear Customer,

This is to notify you that mobile operator SingTel has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, no service impact is anticipated; however, there may be message latency during the maintenance window. No other network destinations are affected by this event

Notification Details:

Impacted Services: MT messages into Singtel, Singapore

Start of Event: 2024-06-05, 01:00:00 GMT+8

End of Event: 2024-06-05, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Tuesday 4th June 2024

No incidents reported

Monday 3rd June 2024

No incidents reported

Sunday 2nd June 2024

No incidents reported

Saturday 1st June 2024

No incidents reported

Friday 31st May 2024

No incidents reported

Thursday 30th May 2024

No incidents reported