System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Friday 15th November 2024

No incidents reported

Thursday 14th November 2024

No incidents reported

Wednesday 13th November 2024

No incidents reported

Tuesday 12th November 2024

No incidents reported

Monday 11th November 2024

Starhub Enterprise Messaging Platform - Network / Supplier Notification - RESOLVED

Dear Customers,

We are pleased to inform you that the M1 issue has now been fully resolved. All services are operating normally. Thank you for your patience and understanding during this time.

Impacted Services: MO and MT services

Resolved Time: 15:26 GMT+8

Starhub Enterprise Messaging Platform - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that M1 is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: All SMS Services

Customer Impact: High

Start time: 11/11/2024-14:01 SGT End time: TBA

We will update once we receive confirmation that issue is resolved.

Sunday 10th November 2024

No incidents reported

Saturday 9th November 2024

No incidents reported