System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Monday 1st December 2025

No incidents reported

Sunday 30th November 2025

No incidents reported

Saturday 29th November 2025

No incidents reported

Friday 28th November 2025

No incidents reported

Thursday 27th November 2025

Soprano Asia Messaging Platform - Network/Supplier Emergency Service Maintenance, scheduled 1 week ago

Dear Customer,

This is to notify you that our provider towards India has informed us that there will be an emergency maintenance for their network infrastructure.

During the period specified below, MT delivery will be intermittent towards this destination. We can confirm that no other destinations are affected by this event.

Notification Details: Impacted Services: MT messages into India Start of Event: 2025-11-27, 03:30 SGT End of Event: 2025-11-27, 07:30 SGT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Wednesday 26th November 2025

No incidents reported

Tuesday 25th November 2025

No incidents reported