Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have inability to receive MT messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: [Friday, 12th October 2018]

Time: [9.56 AM] (SGT)

Impacted Services: [MT messages sent may not be receive]

Best Regards
Soprano Design

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Impacted Services: [MT messages may not receive after sending]

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have inability to receive MT messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: [Friday, 12th October 2018]

Time: [7.30 AM] (SGT)

Impacted Services: [MT messages sent may not be receive]

Best Regards
Soprano Design