Friday 12th October 2018

Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have inability to receive MT messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: [Friday, 12th October 2018]

Time: [7.30 AM] (SGT)

Impacted Services: [MT messages sent may not be receive]

Best Regards
Soprano Design