Friday 7th August 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

This change was originally scheduled for the weekend of 25 & 26 July

Reference: PCR-1736

Description: Database Maintenance Activity

Part 1:

Maintenance start time: 22/08/2020 - 02:00 SGT

Maintenance end time: 22/08/2020 - 07:00 SGT

Impact: There will be a service interruption or increased latency of up to a maximum 30 minutes between 2:00 AM - 3:00 AM SGT. This is in part dependent on each customer's own configuration

Part 2:

Maintenance start time: 23/08/2020 - 02:00 SGT

Maintenance end time: 23/08/2020 - 03:00 SGT

Impact: There will be a service interruption or increased latency of up to a maximum 30 minutes between 2:00 AM - 3:00 AM SGT. This is in part dependent on each customer's own configuration

We will email you at the beginning and end of the maintenance period.