Dear Customer,
We are writing to inform you that Starhub Enterprise Messaging Platform is still experiencing a service issue.
Event description: Service Issue
Impacted Services: [SMS/MMS/Email and access to the web portal and APIs]
Start time: [Insert day/month/year-time - eg: 27/03/2018 - 23:00 SGT]
Our team are working to resolve this as quickly as possible.
Please accept our apologies for any inconvenience caused.