Thursday 2nd June 2022

StarHub Enterprise Messaging Platform Portals Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE

UPDATE: 2nd June 2022, 17:45 GMT +8

Dear Customer,

Support engineers have isolated the issues impacting access to the Web portal and SMS delivery delay. The affected applications have been restarted.

Event description: Platform performance has normalized.

Impacted Services: Messaging platforms

Start time: 4:05pm GMT +8

The web portals are now accessible and SMS are being processed normally but support groups are monitoring further.