Dear Customer,
We wish to inform you that the StarHub Enterprise Messaging Platform will be undergoing a system upgrade.
The system upgrade was previously postponed and scheduled for 06 December.
PCR Reference : PCR-4553
Start time: Wednesday 11 January 2023, 3:00 AM SGT (UTC +8)
End time: Wednesday 11 January 2023, 7:00 AM SGT (UTC +8)
There will be a 30-minute service interruption to all SMS services within the upgrade period (expected between 3am-4am SGT)
In addition, transactions and modifications, including new account creation, will not be available to all platform users (customers and agents) from 10 January 2023 3:00 AM SGT to 11 January 2023 7:00 AM SGT.
We will notify you via email when the system upgrade starts and once it is completed.
Should you need assistance on anything with regard to the upgrade, please email us at ssops@starhub.com.
