Dear Customer,
We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.
Reference: PCR-4553
Description: Platform Refresh
Additional Notes:
There will be IP address changes with the platform refresh. The URL will not change – per previous communications.
If you require technical assistance after the migration, please email our Service Support Helpdesk at ssops@starhub.com
Maintenance start time: 04/04/2023 - 03:00 SGT
Maintenance end time: 04/04/2023 - 07:00 SGT
Impact: There will a 30-minute service interruption across all SMS services within the change window.
The status page will be updated at both the beginning and completion of the change window or if required during the change window.
