Thursday 9th April 2026

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Event description: An issue is currently affecting international traffic across all Soprano brands.

Impacted Services: A subset of SMS international traffic

Start time: 09/04/2026 - 09:35 SGT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.