Dear Customer,
We experienced an unexpected increase in SMS messaging latency on the Starhub Enterprise Messaging Platform, towards TPG connections, during our recent maintenance window. The issue has now been resolved, and services have returned to normal.
Start Time: 28/05/2026 – 04:00 SGT
End Time: 28/05/2026 – 04:40 SGT
Impact: Temporary increase in SMS messaging latency
We apologise for any inconvenience caused and appreciate your patience.
