Monday 26th November 2018

StarHub Enterprise Messaging Platform Portals Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Monday/26/11/2018

Time: 09:15 AM (SGT)

Impacted Services: Access to the portal is currently unavailable. APIs services are working

Description: Customer might encounter problem accessing the portal.

Best Regards
Soprano Design