System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 29th November 2018

No incidents reported

Wednesday 28th November 2018

No incidents reported

Tuesday 27th November 2018

No incidents reported

Monday 26th November 2018

StarHub Enterprise Messaging Platform Portals Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

StarHub Enterprise Messaging Platform Portals Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Monday/26/11/2018

Time: 09:15 AM (SGT)

Impacted Services: Access to the portal is currently unavailable. APIs services are working

Description: Customer might encounter problem accessing the portal.

Best Regards
Soprano Design

Notice of Planned Service Maintenance - Cancelled, scheduled 6 years ago

Dear Customer,

We are writing to inform you that the planned maintenance work originally scheduled on Monday/26/11/2018 is now cancelled.

We apologise for any inconvenience this may cause. If you have any questions or concerns, please contact our support team at help@sopranodesign.com.

Best Regards
Soprano Design

Sunday 25th November 2018

No incidents reported

Saturday 24th November 2018

No incidents reported

Friday 23rd November 2018

No incidents reported