System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Thursday 20th August 2020

No incidents reported

Wednesday 19th August 2020

No incidents reported

Tuesday 18th August 2020

No incidents reported

Monday 17th August 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-1929

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 01/09/2020 - 03:00 SGT

Maintenance end time: 01/09/2020 - 06:00 SGT

Impact: There may be an interruption of up to 5 minutes experienced during this maintenance window for some customers

We will email you at the beginning and end of the maintenance period.

Sunday 16th August 2020

No incidents reported

Saturday 15th August 2020

No incidents reported

Friday 14th August 2020

No incidents reported