Dear Customer,

We are writing to inform you that we will be renewing the certificate for the Starhub Enterprise Messaging platform.

Please verify if you maintain this certificate in your own environment. If you do, you will need to renew the certificate on or before the date of this change.

Please contact Soprano on help@sopranodesign.com if you are a customer that maintains this certificate in your environment, quoting PCR-3248 and we will provide the required cert chain.

Reference: PCR-3248

Description: Renewal of Starhub Enterprise Messaging Security Certificate

Maintenance start time: 26/08/21 - 03:00 SGT

Maintenance start time: 26/08/21 - 06:00 SGT

Impact: There is no service impact

We will email you at the completion of the cert renewal change.

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-3314

Description: Database Configuration Change - In preparation for third party network maintenance that is scheduled for Monday 23 August 2021 (3am-6am SGT).

Maintenance start time: Friday 20/08/2021- 03:00 SGT

Maintenance end time: Friday 20/08/2021- 03:30 SGT

Impact: 1 x 30 second message delay window within the above change window (there will be no loss of messages)