Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-3314

Description: Database Configuration Change - In preparation for third party network maintenance that is scheduled for Monday 23 August 2021 (3am-6am SGT).

Maintenance start time: Friday 20/08/2021- 03:00 SGT

Maintenance end time: Friday 20/08/2021- 03:30 SGT

Impact: 1 x 30 second message delay window within the above change window (there will be no loss of messages)

Dear Customer,

We are currently experiencing a service issue with StarHub Messaging Platform.

Event description: Service Issue Impacted Services: [SMS] Start time: [13/08/2021 - 13:00 SGT]

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-3308

Maintenance start time: 10/08/2021 - 03:00 SGT Maintenance end time: 10/08/2021 - 06:00 SGT

Impact: No impact.