Notifications

API: SMPP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE

Dear Customer,

We are writing to inform you that Starhub Enterprise Messaging Platform is still experiencing a service issue.

Event description: Service Degredation Impacted Services: SMPP services

Our team are working to resolve this as quickly as possible.

Please accept our apologies for any inconvenience caused.

API: HTTP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Event description: Service Degredation

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Intermittent service unavailability

Impacted Services: API and Portal

Start time: Thursday 19/08/2021 - 18:35

End time: Thursday 19/08/2021 - 20:12

Please accept our apologies for any inconvenience caused.

No incidents reported

No incidents reported

No incidents reported

No incidents reported

No incidents reported

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with StarHub Messaging Platform.

Event description: Service Issue Impacted Services: [SMS] Start time: [13/08/2021 - 13:00 SGT]

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

System Status