System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 14th September 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-3402

Description: 2021 Release 2.1 Software version with patches and enhancements.

Maintenance start time: Tuesday 14/09/2021- 03:00 SGT / PHT Maintenance end time: Tuesday 14/09/2021- 06:00 SGT / PHT

Impact: Downtime up to 20 minutes during the maintenance window

We will email you at the beginning and end of the maintenance period.

Tuesday 7th September 2021

No incidents reported

Monday 6th September 2021

No incidents reported

Sunday 5th September 2021

No incidents reported

Saturday 4th September 2021

No incidents reported

Friday 3rd September 2021

No incidents reported

Thursday 2nd September 2021

No incidents reported

Wednesday 1st September 2021

No incidents reported