System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

No incidents reported

Wednesday 15th September 2021

No incidents reported

Tuesday 14th September 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Dear Customer,

Reference: PCR-3402

Description: Release of new Software version with patches and enhancements.

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.

Maintenance start time: 14/09/2021 - 03:00 SGT Maintenance end time: 14/09/2021 - 05:15 SGT

Impact: No Impact on services.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Dear Customer,

Description: Release of new Software version with patches and enhancements.

Reference: PCR-3402

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Monday 13th September 2021

No incidents reported

Sunday 12th September 2021

No incidents reported