System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6489

Description: Release of new software version with patches and enhancements.

Maintenance start time: 22/05/2025 - 03:00 SGT

Maintenance end time: 22/05/2025 - 07:00 SG

Impact: No expected service impact

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 24th April 2022

No incidents reported

Saturday 23rd April 2022

No incidents reported

Friday 22nd April 2022

No incidents reported

Thursday 21st April 2022

No incidents reported

Wednesday 20th April 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Tuesday 19th April 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: Wednesday 20/Apr/2022 - 03:00 SGT/PHT CDT – Tuesday 19/Apr/2022 – 14:00 / AEST – Wednesday 20/Apr/2022 – 05:00

Maintenance end time: Wednesday 20/Apr/2022 - 06:00 SGT/PHT CDT – Tuesday 19/Apr/2022 – 17:00 / AEST – Wednesday 20/Apr/2022 – 08:00

Impact: [Was there any downtime or queued messages and if so then state for how long etc]

Monday 18th April 2022

No incidents reported