System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6489

Description: Release of new software version with patches and enhancements.

Maintenance start time: 22/05/2025 - 03:00 SGT

Maintenance end time: 22/05/2025 - 07:00 SG

Impact: No expected service impact

We will email you at the beginning and end of the maintenance period.

Notifications

Thursday 23rd June 2022

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: 23/06/2022 - 03:30 SGT

Maintenance end time: 23/06/2022 - 04:03 SGT

Impact: Down time 27 minutes between 03:36 and 4:03 SGT

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: [Insert day/month/year-time - eg: 23/06/2022 - 03:30 SGT]

Maintenance end time: [Insert day/month/year-time - eg: 23/06/2022 - 04:03 SGT]

Impact: Down time 27 minutes between 03:36 and 4:03 SGT

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Soprano Asia Messaging Platform.

Description: Special Software Release [PCR-4279]

Maintenance start time: 23/Jun/2022 - 0300hrs GMT+8
Maintenance end time: 23/Jun/2022 - 0700hrs GMT+8

Impact: Up to 20 mins service interruptions is expected towards the first half of the maintenance window.

We will email you at the beginning and end of the maintenance period.

Wednesday 22nd June 2022

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Description: Special Software Release [PCR-4279]

Maintenance start time: 22/Jun/2022 - 0300hrs GMT+8
Maintenance end time: 22/Jun/2022 - 0700hrs GMT+8

Impact: Up to 20 mins service interruptions is expected towards the first half of the maintenance window.

We will email you at the beginning and end of the maintenance period.

Tuesday 21st June 2022

No incidents reported

Monday 20th June 2022

No incidents reported

Sunday 19th June 2022

No incidents reported

Saturday 18th June 2022

No incidents reported

Friday 17th June 2022

No incidents reported