System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 8th March 2023

No incidents reported

Tuesday 7th March 2023

No incidents reported

Monday 6th March 2023

No incidents reported

Sunday 5th March 2023

No incidents reported

Saturday 4th March 2023

No incidents reported

Friday 3rd March 2023

No incidents reported

Thursday 2nd March 2023

No incidents reported

Wednesday 1st March 2023

API: SMPP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

The SMPP API service remains stable.

Our support engineers will continue to monitor the platform performance.

This will be the final notification for this incident.

We apologize for the inconvenience caused.

API: SMPP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE

Dear Customer,

The root cause has been identified and isolated.

Our technical engineers have applied the fix and seeing the SMPP API service start to normalize.

Monitoring will continue until the service remains stable.

API: SMPP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE

Dear Customer,

Investigation is underway.

We will share the estimated fix time as soon as it's available.

We appreciate your patience as we resolve the issue the soonest time.

API: SMPP Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE

Dear Customer,

Our technical engineers are continuing to investigate the issue.

SMPP API users may experience intermittent binds/connection issues.

Our team are working to resolve this as quickly as possible.