System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Scheduled Maintenance

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6888

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 09/10/2025 - 03:00 SGT

Maintenance end time: 09/10/2025 - 08:00 SGT

Impact: No impacted services expected

We will email you at the beginning and end of the maintenance period.

Notifications

Thursday 18th September 2025

No incidents reported

Wednesday 17th September 2025

No incidents reported

Tuesday 16th September 2025

No incidents reported

Monday 15th September 2025

No incidents reported

Sunday 14th September 2025

No incidents reported

Saturday 13th September 2025

No incidents reported

Friday 12th September 2025

No incidents reported